Shipping and returns

Shipping Destinations

You can order from the Netherlands, Belgium, Luxembourg, France, Germany and the United Kingdom (including Scotland).

Ordering

Once your order has been placed you will receive a confirmation email, and we will start the production process. The hangers are personalized – if you added a personal message this is printed on special le petit lapin paper. Everything is packed in a durable le petit lapin canvas bag. The order is packed in a solid box: ready for shipping.

If you haven’t received a confirmation email, check your 'junk mail' and check the email address you entered. If you’ve entered a wrong address or haven’t received a confirmation email, please contact our customer service.

 

Shipping

Shipping is free.

PostNL is our partner in the Netherlands and will deliver the parcel at the address given, or at a PostNL pick-up location (‘pakje gemak’). The product is packed in a sturdy shipping box to protect your order during transport.

Free pick-up at le petit lapin is also possible at:

le petit lapin, Donker Curtiusstraat 11, 1051JM Amsterdam

 

Delivery time

le petit lapin works with very short delivery times, indicated for every product. We ship your order on average within 5 working days.

 

Returns

Personalized products cannot be returned. Incomplete or defective items will be replaced – free of charge – by le petit lapin. Please contact customer service.

Hangers from the prêt à porter line can be returned within 14 days, without any reason. 

 

Invoice

The invoice is sent by email and is not included in the order package.